You’ve Got Some Questions.
Have a question that’s not on the list? Email us at info@scriptco.com
If you are ready to become a member, we are ready to earn your trust! To get started, just click the “Join” button on the top of this page and it will walk you through the simple process. Once you are a member, have your prescribers send in new prescriptions to ScriptCo Pharmacy. ScriptCo will send you a text message, at which time you can log in to your member portal and pay for your medications, as well as select your desired shipping method.
Once you sign up for a membership we would need a new prescription sent in by your prescriber. To give true at-cost pricing and expedite prescription processing, we ask for new prescriptions and do not take transfers from other pharmacies.
If you need to make changes to or cancel your order, please contact us at 254-300-7366. Orders cannot be cancelled once shipped.
Once your prescription is paid for, it is usually sent out the same day. Currently, the shipping methods are as follows:
- Free Shipping (USPS First Class) 1-5 business days
- USPS First Class 1-5 business days = $6
- USPS Priority mail 2-3 business days= $10
- UPS Expedited Shipping (Overnight) (required for cold shipments)= Price calculated at checkout
We only accept prescriptions to be sent electronically or faxed directly from your provider.
Not a problem! Please let the pharmacy know you would like a refill, and we will request refills from your doctor on your behalf. However, if you need your refill in a hurry, you may also want to give your doctor’s office a call since that can make them move a little faster.
You can request refills from your member login by clicking on the “Request Refills” tab or you can call the pharmacy and use the automated touch-tone service. After that, you will receive a text message alerting you that you have “medications ready for payment”.
You have the option upon signup to elect:
- Family Membership: $280 billed auto recurring payment every 12 months. (this is a 4 person membership BEST VALUE)
- Yearly membership: $140 billed auto recurring payment every 12 months ($60 savings on the year)
- Quarterly membership: $50 billed auto recurring payment every 3 months
ScriptCo accepts all major credit cards.
Absolutely! We do not take any form of insurance, so no matter what health plan you have, Medicaid, or Medicare, PPO or HMO, you can still be a member of ScriptCo. If you have any questions or concerns, please contact your health plan administrator.
Not at all. Being a ScriptCo member is exactly the same as paying without using insurance at any retail pharmacy, which is perfectly fine.
We are registered to accept FSA/HSA as an online pharmacy. However, your plan sponsor ultimately may not include “online pharmacies” under your plan. You are free to try your FSA/HSA card with us, but if it declines it is out of our control and is a limit set by your plan sponsor.
We send a tracking number immediately upon shipping to all of our members.
Currently, the shipping methods are as follows:
- Free Shipping (USPS First Class) 1-5 business days
- USPS First Class 1-5 business days = $6
- USPS Priority mail 2-3 business days= $10
- UPS Expedited Shipping (Overnight) (required for cold shipments)= $40
Tens of thousands of prescriptions are mailed all across the country on a daily basis.
Call us immediately and we will get to the bottom of it together.
ScriptCo members are entitled to receive their medications with no shipping cost. These “free shipments are shipped USPS first class. Delivery time is normally 1-5 business days:
- Annual memberships receive four free shipments per year (12 months).
- Quarterly memberships receive one free shipment per quarter (3 months).
These free shipments are shipped USPS first class mail. After the member uses their free shipments or any non-member who wants to use ScriptCo, will have the option:
- USPS first class mail (1-5 business days): $6 per shipment
- USPS Priority Mail (2-3 business days): $10 per shipment
- UPS Expedited shipping (Packages that include refrigerated item(s) require expedited shipping): $40 per shipment
Yes, just update the shipping address in your profile online that you would like your medications to be shipped to, and that is where they will go starting with the next time we ship to you.
All members are entitled to their free shipments (see membership overview on the homepage). All members get their medications at the true wholesale cost (you buy the medications for the same price we purchase the medications for). All Non-Members pay for all shipping charges and incur a $50 fee per prescription.
Simply have your prescriber send in new prescriptions via: fax, E-Scribe, or telephone, and we will do the rest.
The wholesale price of a medication is the rate or dollar amount at which a pharmacy buys its medications. Please see the “calculate your savings” tool on the home page to find out the estimated wholesale cost of your medications.
Yes! We are a Texas-based pharmacy with real people and a real pharmacy license and real cost savings! We are not a coupon card, nor a third party to a pharmacy. Please click here to see our license verification page.
No, but all memberships are non-refundable because we are operating on such a slim margin to pass on all the value we can to our members.
Nope! Once your free shipping credits have been used, you will have to pay for shipping costs though.
Just log in to your member profile on the home page and click “Update My Profile.”
We priced our membership at such a low rate that each member requires their own membership. We are looking to offer corporate and family memberships in the future. Please check back!
ScriptCo does not accept insurance. We have no way of processing insurance claims. In fact you will most likely save money by not using insurance on your generic medications.
We can only fulfill your medication with a prescription from a valid prescriber located in the United States. If your prescriber denies the prescription request or we are unable to obtain your prescriptions for any other reason, then your order is held without charge until the order is filled.
We buy only FDA-approved medications from licensed and bonded wholesalers.
Patients have never been exposed to the wholesale cost, and we are looking to change this!
At this time we only dispense generic medications. If your drug is not on the quote tool then it is highly likely it is a medication that is only available as the brand (we cannot save you money) or a controlled substance (we cannot dispense this). If you are certain you have a generic medication and it is not on the quote tool, please call us: 888-201-0334
By law, we cannot accept the returns of any prescription drugs. If you do need to dispose of your meds, please contact your local pharmacy to see if they accept free medication disposal.
We’ll do our best to fill all your monthly generic meds. But in some cases, such as when the only drug option is brand name or when you’re required to start treatment immediately (like antibiotics), it may be better to use your local pharmacy.
Yes you can! However, there are a couple of things to note here. Before signing up please quote your drug for your animal. We can only dispense human drugs and do not have the capability of purchasing “pet only” medications. If you have a membership and are trying to signup for your pet, you can use all the same info for account signup as yourself (including your phone number) but you would need a different email address for your pet account. When you sign up your pet, please use this format on the join form in the “First Name” field to let us know it is an animal:
First Name: Animals First name, Species, Owners First name. For example: Rufus DOG Mark
We try to always fill prescriptions for 90 days! Sometimes you may need to contact your prescriber’s office to specifically ask for a new prescription for 90 days. For prescriptions that are written for more than 90 days, we may shorten them to 90 days in the interest of patient safety.
We try to always fill prescriptions for 90 days! Sometimes you may need to contact your prescriber’s office to specifically ask for a new prescription for 90 days. For prescriptions that are written for more than 90 days, we may shorten them to 90 days in the interest of patient safety.
YES! As well as all other diabetic supplies needed.
We currently do not dispense controlled substances.
Customer Support
Business Hours
Monday – Friday
8:30 AM – 5:00 PM CT
- Saturday
- 8:30 AM – 10:00 AM CT
